Website Privacy Notice
How we handle information collected through plotcloud.ai
This notice covers the PlotCloud.ai website and its booking form. It does not cover the project files you send us as a customer, such as plats, surveys, and house plans. This is a published version and is not edited after publication; a later version is published at its own address.
1. Who we are
This website is run by PlotCloud, Inc., a North Carolina corporation based in Charlotte, North Carolina. In this notice, "we" and "us" mean PlotCloud, Inc. We are the controller of the information described below.
2. What we collect
We collect three kinds of information, and nothing more.
2.1 What you enter in the booking form. The form asks which services you are interested in, roughly how many lots you handle each month, and a preferred day and time for a call. It then asks for your name, work email address, and company, and optionally your phone number and anything else you want us to know. Your name, work email, company, and at least one service choice ("Not sure yet" counts) are required. You can skip the day and time and ask us to reach out instead.
2.2 Details sent along with a booking request. When you submit the form, your request also includes your time zone as reported by your browser, the address of the page you submitted from, the website that sent you to us (if your browser shares it), and any campaign tags in the link you followed to get here, such as utm_source or an ad click ID. These are sent only when you submit the form.
2.3 Ordinary web server records. Our hosting provider keeps standard server logs, which include visitors' IP addresses, the pages requested, and when.
3. Why we collect it
To answer you. Booking requests reach us by email so that we can schedule your call and prepare for it. The optional questions let us talk about your lots and plans rather than give a generic overview. The details in Section 2.2 put the requested time in your time zone and tell us which links and campaigns bring people to us. Server logs exist to run and secure the site.
We rely on your request as the basis for contacting you. Submitting the form asks us to get in touch about PlotCloud.ai; it does not sign you up for marketing.
4. What we do not do
- We do not sell, rent, or trade your information.
- We do not share it with advertisers, data brokers, or list vendors.
- We do not add you to a mailing list or an automated email sequence.
- We do not track you across other websites. Our host sets its own cookies on this site, as Section 7 explains.
- We do not store booking requests on this website. They arrive as email and live only in our mailbox.
5. How long we keep it
A booking request is an email in our mailbox. We keep it while we are in contact with you about PlotCloud.ai, and for a reasonable time afterward as a record of the request. If you ask us to delete it, we will. Server logs are kept by our hosting provider on its own schedule; we do not keep separate copies.
6. Who else sees it
6.1 Our hosting provider. GoDaddy hosts this site, and so processes its server logs.
6.2 Our form delivery service. The booking form sends your request to FormSubmit (formsubmit.co), which turns it into an email and forwards it to our mailbox. FormSubmit receives everything in the request, along with your IP address, and handles it under its own privacy policy.
6.3 Our email provider. The email we receive is stored in our business mailbox with Microsoft.
6.4 Google Fonts. This site loads two typefaces from Google's font service. To get them, your browser contacts Google, so Google receives your IP address. We do not use Google Analytics or any other Google product on this site.
6.5 GoDaddy's traffic measurement. GoDaddy adds its own traffic measurement script to each page of this site as the page is delivered. We did not write it, we did not request it, and it is not one of the files we publish. It sets cookies in your browser and sends page views to GoDaddy, which receives your IP address and your activity on this site through it. Section 7 explains what it does.
6.6 When the law requires it. We may disclose information if the law requires us to. We will not do so voluntarily.
8. Your choices
8.1 You may ask us what information we hold about you, and ask us to correct or delete it. Write to the address in Section 11 and we will do it.
8.2 You never have to use the booking form. You are welcome to email or call us instead, using the details in Section 11.
8.3 Depending on where you live, you may have more rights over your personal information under the law. We honor those rights, and asking us costs you nothing.
9. Children
PlotCloud.ai serves home builders, land developers, architects, engineers, surveyors, and permit expediters. This website is not aimed at children, and we do not knowingly collect information from anyone under 16.
10. Changes to this notice
If this notice changes, we publish a new version at its own address and update the link in the website footer. This version is not edited after publication, so a copy you save stays an accurate record of what applied when you saved it.
11. Contact
Email info@plotcloud.ai or call 980-288-4635. Postal address: PlotCloud, Inc., Charlotte, North Carolina.
Permanent address: /legal/plotcloud-privacy-v1.html